OnStar ProtectDrive with the peace of mind that comes from 24/7 support.

couple standing on sidewalk streetside next to their SUV with a flat tire being assessed by a tow truck driver they contacted with OnStar

OnStar Protect

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Having a car stolen is a helpless feeling. Working with law enforcement, we can block the engine from restarting, pinpoint your car's location and even bring it to a stop if it's being driven.
For protection on and off the road, you can count on 24/7 Emergency Advisors, whether it’s an emergency, crisis support, or assisting someone else. Just press the red emergency button in your vehicle and help is within reach.
Life takes us in many directions, some planned, others unexpected. With the Guardian app, you and your family can have peace of mind knowing help is close by for emergencies, roadside assistance, or reassuring a loved one's location wherever life leads you.
It's easy to run into issues on the road. Just push the blue OnStar button, and we will use your location to send the help you need and stay on the line with you until they arrive.

accident scene of car rear-ended by another small SUV with emergency responders dispatched by OnStar arriving to help

Built on safety. Powered by experience.

Confidence on the road starts with OnStar Protect. It includes all of our safety features like Automatic Crash Response, Roadside Assistance and Stolen Vehicle Assistance plus 24/7 access to specially trained OnStar Advisors.

hand reaching up to touch SOS button on vehicle's upper center console to connect for emergency assistance with an OnStar advisor

Specially trained. Always ready.

OnStar Advisors are trained to handle the unexpected — anytime, anywhere. Whether you’re dealing with a flat tire, a crash or a stolen vehicle, help is just a button-push away. Our Advisors work directly with First Responders and have guided everything from roadside rescues to life-saving instructions over the phone. With OnStar, you’re never alone on the road.

phone in hand showing OnStar Guardian app help message and map indicating location of responding service vehicle

We're here for you – anytime, anywhere.

Travel with the OnStar Guardian^® app for help with emergencies, roadside trouble or if you just need some reassurance. Plus, share the app with up to seven loved ones so they can also access safety features in and out of any vehicle.

Frequently asked questions

Yes. When you go through checkout you will see your old plan that is being replaced with the new one. We'll also give you details about when your new plan will start and billing information.

You will need to sign in first to you know that you’re eligible. This will tell you if your vehicle is compatible with this plan and able to purchase it.

You can access Emergency Services 24/7 in three ways: by pushing your vehicle’s red Emergency button*, by calling OnStar at 1.888.4ONSTAR (1.888.466.7827), or by using the red Emergency button in the OnStar Guardian® app.

The Guardian^® app gives you OnStar safety services right on your smartphone, including: -Mobile Crash Response for any vehicle or motorcycle -Roadside Assistance* for any vehicle or motorcycle -Emergency Services, including 24/7 access to OnStar Emergency Advisors* The app also lets you invite up to seven loved ones to the "My Family" group*. Everyone gets the safety services within the app as well as Location Status,* which includes: -Viewing each other’s location on a live map -Real-time location updates -The ability to share your location -Cellphone battery life status