OnStar Protect 24/7 help for emergencies, roadside assistance, and stolen vehicles.
OnStar Protect
Having a car stolen is a helpless feeling. Working with law enforcement, we can block the engine from restarting, pinpoint your car's location and even bring it to a stop if it's being driven.
For protection on and off the road, you can count on 24/7 Emergency Advisors, whether it’s an emergency, crisis support, or assisting someone else. Just press the red emergency button in your vehicle and help is within reach.
Life takes us in many directions, some planned, others unexpected. With the Guardian app, you and your family can have peace of mind knowing help is close by for emergencies, roadside assistance, or reassuring a loved one's location wherever life leads you.
If you're in a severe crash, we'll check to make sure you're okay. We'll also tell First Responders exactly where you are and what kind of help you need.
It's easy to run into issues on the road. Just push the blue OnStar button, and we will use your location to send the help you need and stay on the line with you until they arrive.
What to expect from OnStar Protect
24/7 help when it matters most
OnStar Protect is best for drivers who want emergency help + roadside + theft support.
More protection than what comes standard
Many 2025+ vehicles include Automatic Crash Response. OnStar Protect unlocks additional advanced safety features beyond what is included in your vehicle purchase.
A plan centered on safety
Unlike other OnStar plans that focus on connectivity and entertainment features, OnStar Protect keeps the focus on core safety support like emergency services, roadside assistance, and stolen vehicle assistance.
Built on safety. Powered by experience.
Confidence on the road starts with OnStar Protect. It includes all of our safety features like Automatic Crash Response, Roadside Assistance and Stolen Vehicle Assistance plus 24/7 access to specially trained OnStar Advisors.
Specially trained. Always ready.
OnStar Advisors are trained to handle the unexpected — anytime, anywhere. Whether you’re dealing with a flat tire, a crash or a stolen vehicle, help is just a button-push away. Our Advisors work directly with First Responders and have guided everything from roadside rescues to life-saving instructions over the phone. With OnStar, you’re never alone on the road.
Protection that goes beyond your vehicle.
With the OnStar Guardian® app, you can access safety support even when you’re not in your vehicle—and share protection with up to seven loved ones, wherever life takes you.
Frequently asked questions
Some safety features may already be included with your vehicle, depending on model year and activation status. OnStar Protect adds live Advisor support, Roadside Assistance, Stolen Vehicle Assistance, and access to the OnStar Guardian® app for you and your loved ones. Signing in and visiting My OnStar Plans lets you see exactly what your vehicle includes today.
Most OnStar‑equipped vehicles are eligible for OnStar Protect. Eligibility can vary by vehicle, model year, and activation status. Sign in with your vehicle information to confirm compatibility and see available features.
OnStar Protect focuses on safety and security, including live Advisor access, emergency services, Roadside Assistance, Stolen Vehicle Assistance, and Guardian® app access. Other OnStar plans may include connectivity or convenience features, while OnStar Protect focuses on safety, emergency assistance, roadside support and theft recovery.
After clicking “Get Started,” you’ll be guided to sign in or create an account, confirm your vehicle's compatibility, and review your plan options. From there, you can choose to complete enrollment and begin using OnStar Protect features.
The OnStar Guardian® app lets you access safety services from your phone, even when you’re not in your vehicle. You can also share safety support with up to seven loved ones, giving them access to help when they need it.
Yes. OnStar Protect includes access to the OnStar Guardian® app, which allows you to share safety support with up to seven additional people—whether they’re in your vehicle or not.
No. With the OnStar Guardian® app, you can access safety support even when you’re not in your vehicle, giving you added peace of mind wherever you are.
You can manage your OnStar plan through your account, including making changes or cancellations, subject to your plan terms. Visit My OnStar Plans or contact an OnStar Advisor for help with plan management.
Want all that OnStar has to offer in one plan?